Privacy Policy
Last updated: October 9, 2026
Atelier de Seoul ("we," "us," or "our") operates atelierdeseoul.com (the "Site"). This Privacy Policy describes how we collect, use, and disclose your personal information when you visit the Site, make a purchase, or otherwise communicate with us. By using the Site, you agree to the collection and use of information in accordance with this policy.
Information we collect
Information you give us. When you place an order or contact us, we collect information such as your name, email address, shipping and billing address, phone number, order details, and the content of your messages to us. Payment card details are entered directly with our payment processors; we do not store full card numbers.
Information collected automatically. When you visit the Site, we and our service providers automatically collect information about your device and how you use the Site, such as your IP address, browser type, time zone, pages viewed, the website or ad that referred you (including campaign tags in the link), and how you interact with the Site. We collect this using cookies, pixels, and similar technologies.
Information from third parties. We may receive information about you from payment processors, shipping carriers, and advertising and analytics partners.
How we use your information
- To process and deliver your orders, process payments, and send order and shipping updates.
- To provide customer support and handle returns and refunds.
- To send marketing emails, where permitted. You can unsubscribe at any time using the link in any email.
- To show you relevant advertising and to measure how well our ads and Site perform.
- To operate, maintain, and improve the Site.
- To detect and prevent fraud and abuse, and to comply with legal obligations.
Cookies and similar technologies
Cookies are small files stored on your device. We use them to keep the Site working, remember your preferences, understand how the Site is used, and support advertising. Most browsers let you block or delete cookies in their settings. If you do, some parts of the Site may not work as intended.
Advertising and analytics
We work with advertising and analytics providers, such as Meta (Facebook and Instagram) and Google, that may use cookies, pixels, and similar technologies to collect information about your activity on the Site and other websites to deliver ads and measure their results. You can learn about and limit this kind of advertising at:
- Meta: facebook.com/settings/?tab=ads
- Google: adssettings.google.com
- Digital Advertising Alliance: optout.aboutads.info
How we share your information
We share personal information only as needed to run our business, including with:
- Service providers that help us operate, such as website hosting, payment processing, order fulfillment, shipping, email, and customer support.
- Advertising and analytics partners, as described above.
- Professional advisers and authorities, where required by law or to protect our rights, our customers, or others.
- A buyer or successor, in connection with a merger, acquisition, or sale of all or part of our business.
We do not sell your personal information for money.
Data retention
We keep your order information for as long as we need it for the purposes described in this policy, including to meet legal, tax, and accounting requirements, unless you ask us to delete it and we are allowed to do so.
Your rights and choices
Depending on where you live, you may have the right to access, correct, delete, or receive a copy of your personal information, and to opt out of targeted advertising or the "sale" or "sharing" of personal information as those terms are defined by applicable law. Residents of the European Economic Area and the United Kingdom may also object to or restrict certain processing. To make a request, email us at [email protected]. We may need to verify your identity before responding, and we will not discriminate against you for exercising your rights.
Children
The Site is not intended for children under 16, and we do not knowingly collect personal information from children. If you believe a child has given us personal information, please contact us and we will delete it.
Security
We use reasonable safeguards to protect your information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
International users
We are based in the United States, and your information may be processed and stored in the United States and other countries where our service providers operate.
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and change the "Last updated" date above.
Contact us
If you have questions about this Privacy Policy or our privacy practices, email us at [email protected].